Terms & Conditions

RENTAL PERIOD

All rental items are rented for a period of four days. Item can be pick up and return from designated location before the schedule event as per contracted arrangement. The customer agrees to return all rental items within this time period to Enchanted Atelier Florals and Decor. The customer further agrees that the rented property shall [1] not be used beyond the intended capacity; [2] not be used in any manner for which it was not designed or designated; [3] not be used near an open flame; [4] not be used in a negligent manner.

INSURANCE

The customer hereby agrees that he/she shall fully indemnify Enchanted Atelier Florals and Decor for any and all damage to or loss of the rented property. Insurance is built into the cost of each item in order to cover reasonable damages, including broken flowers, damaged petals, stains or other determined natural wear of the product. Insurance will not cover items damaged beyond repair or items NOT returned. The renter shall be responsible for the full value of items damaged beyond repair and/or unreturned items, estimated at 150% of the rental cost.


Example of fees:
Boutonniere: $9.50
Corsage: $20
Bridesmaid Bouquet: $50

RETURN OF PROPERTY TO ENCHANTED ATELIER FLORALS AND DECOR

The customer hereby agrees to return the rented property and all original packaging materials to Enchanted Atelier Florals and Decor at the end of the rental period to the return location specified from rental agreement. A $25 late fee will be charged per day, if not returned an estimated of 250% fee of the rental order total will be charge to the credit card on file for penalty.

CANCELLATION/CHANGE OF ORDER POLICY

Enchanted Atelier Florals and Decor requires 30 days prior to the event date notice

PAYMENT METHOD

- Credit Cards

- Bank Payment (e-transfer)