Terms & Conditions
WEDDING PARTY FLOWERS, CENTREPIECES AND AISLE FLOWERS
Faux floral rental items are rented for a single day. Item can be client self pick up or deliver with a fee. Delivery fee varies, based on location. For client self pick up option, item can be pick up 9:00 am on the day of rental and return the one(1) day after rental by 11:00am. Pick up and return location is Richmond BC.
The customer agrees to return all rental items within this time period to Enchanted Atelier Florals and Decor. The customer further agrees that the rented property shall  not be used beyond the intended capacity;  not be used in any manner for which it was not designed or designated;  not be used near an open flame or under rain;  not be used in a negligent manner.
DECOR AND BACKDROP COLLECTION ITEMS
All decor items and our backdrops are rented for a period of a single day with a strike down time before 10pm. A late night pick up fee starting from $250.00 will apply for pick up time in between 10pm - midnight. Event pick-ups after midnight are subject to a two day rental rate. We also provide discounted pricing for multi-day rentals - send us a message to learn more!
The customer hereby agrees that he/she shall fully indemnify Enchanted Atelier Florals and Decor for any and all damage to or loss of the rented property. Insurance is built into the cost of each item in order to cover reasonable damages, including broken flowers, damaged petals, stains or other determined natural wear of the product. Insurance will not cover items damaged beyond repair or items NOT returned. The renter shall be responsible for the full value of items damaged beyond repair and/or unreturned items, estimated at 150% of the rental cost.
Example of fees:
Bridesmaid Bouquet: $50
RETURN OF PROPERTY TO FLORALS AND DECOR RENTALS
The customer hereby agrees to return the rented property and all original packaging materials to Enchanted Atelier Florals and Decor at the end of the rental period to the return location specified from rental agreement. A $25 late fee will be charged per day, if not returned an estimated of 250% fee of the rental order total will be charge to the credit card on file for penalty.
CANCELLATION/CHANGE OF ORDER POLICY
Enchanted Atelier Florals and Decor requires 30 days prior to the event date notice
- Credit Cards
- Bank Payment (e-transfer)